Planet Cyber Café

Privacy Policy

Effective Date: 01 January 2025

Planet Cyber Café ("we", "our", "us") respects the privacy of its users. This Privacy Policy describes how we collect, use, store, and protect your personal information when you use our Planet Cyber Café mobile application and website for online services such as job applications, form filling, and related services.

1. Information We Collect

When you use our app or website, we may collect the following information:

• Full Name
• Mobile Number
• Email Address
• Residential Address
• Date of Birth
• Educational Details
• Government documents (such as Aadhaar, certificates) only for form application purposes
• Uploaded files (photo, signature, documents)
• Payment-related information (transaction reference only; we do not store card/UPI details)

2. How We Use Your Information

The collected information is used strictly for the following purposes:

• Filling government and private online application forms
• Job applications and examination forms
• Creating and managing user accounts
• Processing service payments and generating receipts
• Updating application status to users
• Legal and compliance purposes

Your information is never used for any illegal or unauthorized purpose.

3. Data Security

We take reasonable and appropriate measures to safeguard your personal data, including:

• Password-protected systems
• Restricted access to authorized personnel only
• Secure data storage systems
• Protection against unauthorized access or misuse

However, you understand that no digital platform can guarantee 100% security of data transmitted or stored electronically.

4. Information Sharing

• We do not sell, rent, or trade your personal information to third parties.
• Your data is shared only with official and authorized government or service portals for application purposes.
• Information may be disclosed when required by law, court order, or competent authority.

5. Payments Policy

All payments are processed through secure payment gateways. Planet Cyber Café does not store your debit card, credit card, or UPI details. Refunds, if any, depend on the status and nature of the applied service and are subject to our service-specific terms.

6. Cookies & Tracking

Our website or app may use limited cookies to:

• Maintain login sessions
• Improve user experience

Cookies do not collect personally identifiable information beyond what you voluntarily provide.

7. User Responsibilities

As a user, you are responsible for:

• Providing accurate and correct information
• Maintaining the confidentiality of your login credentials
• Uploading genuine and valid documents

Planet Cyber Café will not be responsible for issues or rejections caused by incorrect, incomplete, or fraudulent information or documents submitted by the user.

8. Changes to This Privacy Policy

Planet Cyber Café reserves the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page or through the app, with an updated effective date.

9. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact:

This Privacy Policy is governed by and complies with the laws of India.